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Returns & Exchanges

Shipping Policy

We want you to be completely satisfied with your purchase from TruLife. If for any reason you are not, we offer hassle-free returns and exchanges. Items must be returned within 30 days of purchase, in their original condition with tags attached. Once we receive the item, we will issue a refund or exchange, whichever you prefer. Please note that shipping costs are non-refundable.

Return & Exchange Policy

物品必须在收到之日起 14 天内以原包装退回给我们,且状态如新,并附有打印的收据。全新状态定义为未磨损、未清洗、未损坏(超出因工厂缺陷而更换时注明的范围),并且未使用且附有所有原始标签。如果商品不符合此标准,我们保留拒绝换货和/或退货的权利。

14 天窗口期后退回给我们的任何产品均无法换货。当我们在仓库收到换货后,请等待 3-5 个工作日处理退款。当我们向您的帐户发放退款后,您将收到一封电子邮件。客户负责将商品寄回我们的仓库进行换货时产生的退货运费。

*使用任何额外折扣代码购买的所有折扣商品均为最终销售,不可换货。

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