Returns & Exchanges
Shipping Policy
We want you to be completely satisfied with your purchase from TruLife. If for any reason you are not, we offer hassle-free returns and exchanges. Items must be returned within 30 days of purchase, in their original condition with tags attached. Once we receive the item, we will issue a refund or exchange, whichever you prefer. Please note that shipping costs are non-refundable.
Return & Exchange Policy
Items must be returned back to us within 14 days from the date of receiving in their original packaging, in as-new condition with printed receipts. In as-new condition is defined as unworn, unwashed, undamaged (beyond what is noted if exchanging due to factory defect), and unused with all original tags attached. We reserve the right to refuse an exchange and/or return if the merchandise does not meet this criterion.
Exchanges are not available for any product returned to us after the 14 day window. Please allow 3-5 business days for refunds to process once we receive the exchange back at our warehouse. You will receive an email when we have issued a refund to your account. Customers are responsible for return shipping costs incurred while sending merchandise back to our warehouse for exchange.
*All discounted merchandise that is purchased using any additional discount code is FINAL SALE and not available for exchange.